FAQ

For Artists

How much does it cost to use Loudr?

Loudr is free to use! It costs absolutely nothing upfront to get your music set up and selling through Loudr (this includes cover songs!). Rather than charging you ahead of time to use our services, Loudr makes back its investment in your music by taking a small percentage of sales.

Learn more on our pricing page

How much does Loudr charge?

We're musicians; we get that whole not-having-a-pile-of-cash thing. There are no up-front fees for using Loudr. $0. Nada. You keep 85% of your sales revenue after transactions fees (from PayPal or Amazon Payments) - that leaves 15% for us. There is no additional cut to sell your cover songs directly on Loudr.

What if I distribute to iTunes via Loudr?

You're in charge of where your music goes and can opt-in to iTunes on your album's distribution page. Loudr's fee is 15% of every original or public domain song and 30% of every cover song. iTunes, of course, takes its own store cut.

What about the other stores via Loudr?

We also currently support additional outlets (like Spotify, Google Play, and Pandora) through our Artist Dashboard. Each digital music retailer or platform calculates royalties differently, but generally Loudr's fee is 15% of every original or public domain track and 30% of every cover song on external outlets. Feel free to contact us if you have questions about a specific platform.

View our pricing page for full details

How do I become an artist?

You can become an artist on Loudr in one easy step. Go to your user homepage and click the button that reads "create an artist". If you've reached a snag while trying to become an artist, please contact us at support@loudr.fm and we'll fix you up.

Can you license my music if it is a remix or contains sampled audio?

Unfortunately, no. You can use Loudr to sell as many cover songs as you want but our licenses do not extend to the use of sampled recordings or the creation of remixes based on someone else's recording. The process of clearing audio samples can be very time-consuming and expensive therefore Loudr is unable to offer clearance of audio samples at this time.

Don't worry, although Loudr can't directly help you, there is still a solution. If you're using someone else's recording in your track, instead of creating your own from scratch, you can try to obtain permission from the copyright owner(s). If you don't already have this, you'll need to get a license, a different kind from the license that Loudr currently handles. Try consulting an artist's attorney or a music clearance company. Please feel free to hit us up at support@loudr.fm for a referral.

Now, just for further clarity, we want to remind you of some legal tidbits. In our Music Services Agreement, we require artists to affirm that they own or have licensed 100% of the sound recordings they upload to Loudr. Falsely claiming that you own someone else's sound recording can get you in trouble with the Loudr Wolf, as well as in even bigger trouble with the record labels - trust us, just don't do it!

What kind of artwork can I submit with my album?

When it comes to album artwork, our distribution partners have worked with us to set a few ground rules. Help us release your music without a hitch by following these guidelines:

  • DO upload an image of 1500 x 1500 pixels or greater, with a file size no larger than 20 MB. Avoid images that are blurry, misaligned or have other quality issues.
  • DO make it a perfect square in .jpg, .jpeg or .png format.
  • DO upload an image that you own, and be sure to get permission from anyone who shows up in the image.
  • DO be true to yourself and use an image that tells your fans who really appears on the album. For example, album artwork for your Katy Perry cover shouldn't be a picture of Katy Perry unless she came over and sang on the record with you (which would be amazing).
  • DON'T upload an image that violates someone else's trademark rights.
  • DON'T upload pornographic images or embed links to pornographic images.
  • DON'T upload images that incorporate any illegal content. Keep in mind that we'll be distributing your music worldwide, and that our distribution partners want us (and you) to respect the rules of the countries where they send our music.
  • DON'T embed information in the image that is redundant or that actually belongs in the metadata. Stick with basics, like artist name and album title. Some examples: artwork with information about pricing, artwork marked as "promotional", "exclusive" or "digital", or artwork marked with names, logos and links to digital music stores where the music will be sold.

How long does it take to get on iTunes?

Typically, albums are sent to all stores at the exact same time. Your album will hit the Loudr direct store first, followed by iTunes within a day or two. By random selection, iTunes sometimes subjects new content to their "Content Review" process, which may delay the iTunes launch of an album up to 7 days.

How do I add a digital booklet to iTunes?

You have the ability to pair your album with a digital booklet on iTunes. If you would like to include a digital booklet with the iTunes-version of your album, please send an email to support@loudr.fm with your booklet file and the name of the album to which you'd like the booklet attached. If you want to guarantee that your booklet is sent to iTunes with your album, submit it before your album has been "finalized".

Booklet Requirements:

  • PDF format
  • Total size 10MB or less
  • 28 cm wide x 21 cm tall at 72 DPI
  • Four-page minimum
  • RGB color
  • All fonts embedded
  • Do not include printer's marks

I'm running a label. How do I add more artists to my existing Loudr account?

For now, you can contact us with the names of the artists you'd like to add and we'll create them and assign them to your account. In the near future, you'll be able to do this process by yourself.

I'm an artist with original music. Do I have to allow full streaming of my tracks?

We can limit your track streams to 30-seconds -- just contact us. However, all the research we've seen indicates that fan generosity is maximized when you let your fans listen to as much of your album as they want to before purchasing it.

I submitted my album and now I can't edit it anymore. How do I unlock it?

When an album is finished and sent to us, it can no longer be changed (that's why the button is called 'Finalize'). Of course, we can edit information manually at any time, but have to do each store separately. If you really, REALLY need to make a change to an already-distributed album, contact us and we'll help you out.

How do I bundle multiple albums together on Loudr?

To set up a bundle, send an email to our support team with:

  • The names of the albums you’d like to bundle (up to 3 total).
  • Each album’s position on the slider.

For example, if you want to set up a bundle with Enticing Single for $1+, Debut EP for $6+, and MegaAlbum!!! for $20+, please send us:

  • $1 Enticing Single
  • $6 Debut EP
  • $20 MegaAlbum!!!

How is Loudr different from Bandcamp?

In addition to providing a direct, pay-what-you-want store, Loudr offers free cover song licensing. If you want to sell or give away a cover song on Bandcamp you have to obtain all of the rights on your own, monitor your Bandcamp sales, and do your own accounting. Obtaining cover song rights can be a headache and usually involves purchasing those rights in advance based on an estimate of how many units you think you'll sell. Complicated right? With Loudr all you have to do is upload the song, fill out some info then sit back as Loudr helps you pay for the rights as each unit sells. In short, Loudr makes selling cover songs possible in a perfectly easy, legal and risk-free way.

Loudr can also send your music to outside stores like iTunes, Google Play and Spotify. With our simple inline process you'll be able to control where your music goes and get paid through Loudr for each stream or purchase based on that store's policies. Bandcamp does not provide this distribution service, making it harder to reach a wider fanbase.

Loudr offers even more unique features such as pay splits, tax forms and album bundling - a unique feature that not only helps expose your new fans to your older albums, but encourages them to drag that pay-slider up! Read about these features and more by clicking below.

View more on our features page

For Customers

What do the various download options mean?

Music purchased on Loudr is available in several formats, all of which are available at any time. Here’s a quick comparison of the various formats:

MP3:

This is the most common format. The audio is compressed to a lower file size while maintaining listenability. Best for phones, mobile devices, and small speakers. Compatible with iTunes and most other media players. Our MP3s are encoded at 320kbps to deliver you the most bang for your byte.

FLAC (Free Lossless Audio Codec):

Slightly larger than MP3s, FLAC offers CD-Quality audio with no artifacts. (It's like you were in the studio!) Best played on high-end speakers or studio headphones. FLAC is not natively compatible with iTunes, but many other players such as VLC support it.

ALAC (Apple Lossless Audio Codec):

Apple's own Lossless format, ALAC delivers CD-Quality best suited for iDevices. Compatible with iTunes, Apple TV, and most Apple players.

Download to Dropbox:

We've worked with Dropbox, a leading file backup, sync and sharing solution, to make it even easier to for you to save your Loudr downloads and access them from anywhere. Selecting this option will prompt you to connect your Dropbox account if not already connected, after which you’ll choose your download folder and begin syncing your music to your dropbox automatically. Best for fans on the go, with mobile devices, or with slow or intermittent Internet connections.

How do I download to Dropbox?

We've worked with Dropbox, a leading file backup, sync and sharing solution, to make it even easier to for you to save your Loudr downloads and access them from anywhere. On the download page, click the gear icon near the download button. A box with your "Default Download Preferences" will appear. Under the "Download Music To:" section, check the box that reads "Dropbox". Now when you click the download button a Dropbox window will appear. Choose your destination folder, and hit "OK". You can then navigate elsewhere or close the window while your music syncs in the background.

Once it's done, you'll be able to access your files from any Dropbox app, from the web, or of course from your computer's Dropbox folder. In addition, "Save to Dropbox" automatically resumes downloads, resulting in fewer dropped connections or corrupted files.

I've already bought an artist's album and love it! How can I increase my contribution?

Loudr is all about allowing fans to show their support for the artists they love, and we have a few options for that. If you pay for an album more than once with the same e-mail address, the value will be combined with your initial purchase value for purposes of leaderboard rankings. If you buy a giftable album code for a friend using the e-mail address you initially used to pay for the album, the gift-value will increase your purchase value for purposes of leaderboard rankings.

At the moment, increasing your purchase amount after-the-fact will NOT qualify you for any bundled albums. However, we are currently developing "Pay More" options available on the download page, and will look at integrating these with our bundling program.

Why are some streams restricted to 30-second previews?

While we believe everyone should be able to listen to music before purchasing it, we want to respect the wishes of the creators who make their music available through Loudr. To this end, we offer full song streams whenever we can. The day we're able to offer full song streams for every song, we'll definitely be throwing a full-stream preview party over at Loudr HQ!

How can I change my Leaderboard Name and Avatar image on Loudr?

Your Loudr leaderboard name will be the same as your display name on Loudr. To change it, simply change your display name. If you would like to remain Anonymous on the leaderboard, you can check the "Keep me anonymous" box in your preferences. Your avatar image is based on your Facebook or Twitter profile picture, or the gravatar attached to your email address.

I bought some music on Loudr but haven't received a download link yet. Where is it?

Sometimes, it takes a little while for payment processors to report a successful transaction to us, which affects our ability to send out download links. You should receive an email with a unique download link within a few minutes of your purchase. If you haven't received anything after a while, please contact us at support@loudr.fm and we can manually look up your order.

I selected MP3 on my download page. Why did I get a .zip file?

Browsers are really bad at downloading multiple files at once, so we collect our albums together in .zip archives first. Simply double-click the .zip file and it should expand into a folder full of tasty, tasty MP3s. If something else happens, you may have accidentally changed the default program for .zip files to something that can't actually open them. Try right-clicking on the .zip file and selecting "Expand" or "Open with..." and then choosing an unarchiving utility (we recommend 7zip for Windows or the built-in "Archive Utility" for MacOSX).

How do I download the music to my iPhone/iPad?

We get this one a lot. iOS is pretty tightly locked - this is good news for security, but bad news for downloading. There are two methods that we use to get music from Loudr onto our iOS devices.

  1. Download the music using a computer, unzip the files, drop them into iTunes, then sync your iTunes library to your mobile device.
  2. Click the dark-blue "Save to Dropbox" button, and play the music using DropTunes for iOS. (The web-player is free, or there's an app available for about a buck.

How do I access my Game Music Bundle (GMB) purchases on Loudr?

Just create a new Loudr account with the email address you used when you purchased the Game Music Bundle, and you should see your bundle albums show up in your "Downloads" section. If you need help merging a GMB address with an existing Loudr account, please contact us at support@loudr.fm.

General Questions

Can I use Loudr music in my video / game / other project? What types of licenses will I need to obtain?

Unfortunately, we aren't able to grant the rights to use any of the music on Loudr for any purpose except private listening. If you want to use the music you find on Loudr for some other purpose, you can contact the artists/composers directly for that permission (which we wholeheartedly encourage you to do!)

Some common types of uses (and the licenses needed):
  • Use in a video game = synchronization license
  • Use in a video = synchronization license
  • Use for sampling, as in a remix = sound recording license
  • Use in a cover-version = mechanical license*
  • Use as background music at a business = public performance license
  • Use as background music in a podcast = webcasting license
  • Loudr can obtain mechanical licenses on your behalf if you'd like to create your own cover of any of our artists' songs!

How is Loudr related to Joypad Records?

Joypad Records was an independent San Francisco-based label, providing copyright clearance, digital distribution, and royalty reporting for video game music and cover songs. Joypad's mission was to be a one-stop destination for anyone wanting to sell their game OST or game cover songs. The Joypad Team combined with the Bundle Dragon team to form Loudr in 2013, although game music continues to hold a special place in their hearts.

How is Loudr related to A Cappella Records?

A Cappella Records was our first project, a record label geared around a cappella music. We learned pretty early on that copyright clearance, digital distribution, and royalty reporting were all things that the a cappella community desperately needed - especially with the number of cover songs coming out of the scene. ACR's mission was to be a one-stop destination for anyone wanting to sell a cappella album with a minimal amount of hassle and legal wrangling. The spirit of ACR is still alive and well in the Loudr office to this day - we make quite a bit of musical mouth-noise while working!

How is Loudr related to re:discover Inc.? What about re:discover songs?

re:discover Inc. is our official business-type name. We used to be called "A Cappella Records Inc." back in the day, but decided to go for something a little more inclusive of ALL types of music. We like the idea of re-discovering music through cover songs and OST releases, and although Loudr is our main product these days, the name remains a reminder of what we're all here to do.

re:discover songs was a label focused on assisting YouTube artists in their ambitions. It was a short-lived label, because we soon joined forces with the Bundle Dragon team to create Loudr.

Stellar Customer Service
Jesse Buddington & Team Loudr
Can't find an answer to your question? Don't hesitate to contact us with your dilemma or curiosity. Customer service is always top priority at Loudr!